1. About pre-sales issues
How many batches do you support mixed batches?
Is there a limit on the amount? How to calculate the freight? All products can be in batches according to the above, and the amount is not limited! Support mixed batch! Support Alipay transactions! In short, if you can shoot, we can send it. We have stated the actual weight of each product. The freight system will automatically calculate when shooting, and there may be a slight error, if you have any questions, please contact customer service in time.
2. Are they all in stock?
The store can shoot basically in stock, occasionally the inventory has not been changed in time, we will contact you for the first time, please rest assured. Friends who need to be customized, please contact us in advance, so that we can arrange in time to ensure your normal sales.
3. About delivery
I have already paid, when can I deliver the goods, how long can I arrive? Because the company's daily shipments are relatively large, we will deliver the goods in the order of payment within 24-72 hours after your payment (in short, try to deliver the goods to the parents as soon as possible) the delivery time will be different depending on the distance, weather and the operation process of different express delivery companies. Jiangsu, Zhejiang and Shanghai usually arrive in 1-2 days, 2-3 days outside, 4-7 days in remote areas, and 3-7 days outside the province!
4. About express delivery
The courier companies we cooperate with are Zhongtong, Shentong, Shunfeng and Logistics (logistics can choose what you specify, or let us arrange, choose the logistics closest to you)
5. About after-sales
We insist on the principle of no reason to return on the 7 th. If there is any quality problem after receiving the goods, please contact us in time. You can arrange a return. The buyer does not like to ask for a return. The freight needs to be borne by the buyer, please keep the returned products intact and do not affect the secondary sales, otherwise they will be rejected. If there is a quality problem with the product, the freight for return shall be borne by us. However, our store will never tolerate customers who are nitpicking or damage the goods to defraud the freight.
6. About logistics
For large quantities of goods, foreign provinces generally send logistics. Yiwu logistics goes directly to the whole country. As long as cities or above the municipal level basically arrive, county-level cities need to transfer. After the arrival of the goods, the logistics will call you, you need to pick up the goods yourself. Here, we specify. Yiwu logistics company has mixed services. I hope you can contact a logistics company before ordering. The method can be to find it yourself. You can also call 114 to inquire about Yiwu's local logistics points, find a place closest to you. Then tell us the logistics phone in Yiwu, we will help you send it to your service point.