1, we accept the payment by online or PayPal
2,After you finished your payment ,please leave your correct address and telephone number, we will according the address you leave to ship.
Shipping and Delivery Terms
1, transportation tips
All free shipping items (<2kgs) in our store is send by CHINA POST AIR MAIL. If The goods you bought over 2KG can not send by CHINA POST AIR MAIL .it must send other way ,such as EMS ,DHL ,UPS ,TNT ,And so on .please contact us before you buy .
2, about shipping time
As different Countries have different Rules in custom .so maybe the items will be arrive within 10-60 days or more. Maybe In the promise time period, the items still in transit .the Buyer can not submit a refund request. After the items shipping ,it can not control in seller hand , but we try our best to concern the tracking job .
3, Problem always happen, we try to do best to solve any problem. We will be glad to hearing very customer’s word, and welcome to communicate with us in Aliexpress community online. But just in case, any one open dispute/negative feedback without bilateral communication, it is not welcome and we definitely drag Aliexpress ID to black list.
4,If you don’t received your items(Post is economic but poor service quality, it may have some risk item loss) within the regular transport time ,please contact us by TradeManager online as soon as possible .we will deal with it within 24hs and make sure your satisfaction, after communication ,we can give you a refund or a replacement product. Please don’t open disputes and leave a neutral/negative feedback without any communicate with us!
5, If the items you received are damaged or don’t match with description, please contact with us in the first time and take some photos or videos send to us . After checking, we can resend products or some accessories to you, please don’t open disputes and leave neutral/negative feedback without any communication.
6, we usually ship items as GIFT in a lower value, in order to avoid the buyer's tax. However, the tax is determined by buyer customs not by us, different countries for different tax rate, so if any tax then the buyer should understand it.
Due to the buyer reason including -refuse to sign for the package- or -refuse to pay the tax or -buyer country post reason and so on, the buyer have to understand all the rules . We are responsible for keeping the goods leave China smoothly. Once the goods leave China then the buyer will be in charge of all the responsibility.
About return policy
All items if you are not satisfied please contact with us in first time. We will solve it in the first time, if Buyer insist to return items without communicate, all return cost would be charge by buyer.
All the positive feedbacks are appreciated. If you are satisfied with our service and products, please leave us a positive feedback(5stars). And we will do the same to you.
We maintain high standards of excellence and strive for 100% customer satisfaction. Feedback is very important to us. We request that you contact us Immediately BEFORE you give us neutral or negative feedback, so that we can satisfactorily address your concerns.
Please trust us that we can solve the problem with a satisfaction ways.