- We will send the items within 2-5 days (Working days , Not holiday seasons) after the payment being confirmed by the platform.
- If you need the item urgently, please contact us for express shipping . We will calculate the express shipping cost for you.
- When you receive the items you ordered, in 24 hours , please check it carefully . Please contact us directly if you have any problem.
- If you have not got it within the shipping time, please contact us without hesitation. We will check it for you with the post office and customs.
We are dedicated to providing our products at optimum price. Buyer is responsible for paying tax involved, such as import Tax, VAT, and ect. If the destination is in Brazil, please provide CPF or CNPJ number when you place the order, so that to minimize the logistice problem.
- We rely on our reputation and customer satisfaction to succeed . Therefore , your feedback is extremely important to us. Please leave good feedback and 5 stars evaluation to us if you satisfied with our goods and service.
- We care about our valued customers, and will always do our best to help you.
- Please give us the opportunity to resolve any problem . We understand the concerns and frustrations you may have, and will do our best to solve the issues
- Please contact us before leave any negative feedback or opening any dispute on the site. We will help you solve the problem .
Your satisfaction is our first priority
If you receive the order and it is in good condition,we would be grateful if you would leave us 5-star Positive Feedback for the transaction.
Otherwise, we would be grateful if you would contact us before leaving 1-star to 3-star Feedback, we will take pleasure to provide a satisfactory solution.
How to give feedback?